The Season of (Employee) Discontent

The Season of (Employee) Discontent

 

The Season of (Employee) Discontent

The work-from-home model has become the new norm during the Covid-19 pandemic and while we have all had some time to adjust, have you been wondering how happy and engaged your employees really are?

Well, based on the findings of a study by Hays Canada, the answer is, not very.

According to the article, “49% of employees were seriously considering leaving their job”.

While these numbers are disturbing enough, in some ways, they are understandable. What’s truly shocking is that over half of the employers are doing nothing to help or keep their employees engaged!

Even during “normal” times, I heard similar complaints from candidates who were considering other work opportunities, things like lack of encouragement, direction or personal reward in their workplace are issues regardless of the pandemic, it seems.

Rewards, of course, take many forms.  Whether it’s recognition for going above and beyond, a high-five for a job well done, additional training, opportunities for growth or just a free pizza lunch; it doesn’t take that much to make an employee feel valued.

Even employees that are used to, and thrive, working from home, still want to know their work is appreciated and recognized.

While there are many benefits to working from home, it can, and has been, an extremely difficult transition for many employees.  They can feel that they have been cast adrift and now have to grapple with the challenges of the “new normal” – while worrying about the economy, their job security and learning to separate work and home – while at home!

As an employer, meetings on Zoom and counting keystrokes are not enough to ensure happiness or engagement. If you had thought it was, I urge you to think again.

A great number of employees feel isolated and uncertain about their future, making them more likely to look elsewhere for employment.

Please don’t discount the emotional and social aspect of employment.  A major part of working for any company is feeling that you’re part of the team, that you’re working towards a shared goal and that you feel like you belong! If we take that away, and what do we have left?

So, why do so many employees stay if they aren’t wholly satisfied with their situation? More often than not, this boils down to them liking their team, or manager, and a desire to stay loyal. If that’s doesn’t exist, or it’s taken away, it certainly makes it easier to leave.

So, what’s the solution?  Well, that’s the tricky bit right there, because there isn’t one solution that works for every organization or employee. What we do know is that management needs to learn how to keep their remote employees engaged, and quickly.

While staff turnover is simply part of running a business, if you want to better your odds of keeping your employees feeling like they’re part of a team, let’s get a little creative.

This article, from event site TeamBuilding, has some unique ideas to maintaining high spirits among staff. Whether it’s a couple tips and tricks on how to best celebrate employee birthdays remotely or a special ‘channel’ dedicated to celebrating small wins, there’s a multitude of ideas that would benefit any company’s culture.

On a more serious note, while considering ways of keeping your employees engaged – and employed with you – please don’t forget the very real impact Covid-19 has had on mental health for a great number of people. As CAMH acknowledges in this article, social isolation weighs heavily on everyone, some undoubtedly more than others. Keep an eye on your employees, some may be at risk of experiencing difficulties with their mental health and others may have previous difficulties amplified due to, well, everything that’s happening.

It’s the season of (employee) discontent.  We’re all experiencing this and it’s important that we encourage each other.

This too shall pass, so lets try and be there for one another, it’ll make our post-covid world that much better!

Pam Inglis, Manager Recruiting/Senior Consultant, Rostie & Associates

Sales: The Critical Piece

Sales - The Critical Piece To Your Successful Future

 

Sales: The Critical Piece To Your Organization’s Successful Future

What drives your business?

Technology, finance, marketing?

These are all good things, but what it actually comes down to is sales.

I’m not saying that your other departments aren’t important, they are. They all contribute to the business, but sales is critical to the immediate and future lifeline of an organization.

Sales revenue is what allows you to succeed as an organization. You can have the best technology, the best services, and the coolest marketing campaigns, but if no one buys your product, you don’t have a business.

Sales in the door is what allows you to invest in advancing your services, providing marketing dollars, and keeping the wolves away.

Aside from new revenue, a customer’s first call (if they have an issue) is often to their sales rep, and I can’t think of a more important time than now to keep your current customers happy. A happy customer is a repeat customer and it’s often down to your sales rep to prevent them from going to the competition.

On that note, whether you like it or not, a lot of customers buy your products because they like the sales rep. If the rep is gone, the client will often follow.

When times are tough (hello Covid!) companies start cutting back and putting hires on hold.

It makes sense in these uncertain times to save as much revenue as possible for a rainy day (and it’s been pouring for months now). But, the one department that can help get you through this is sales; and the job postings I’ve been seeing certainly reflect this belief.

While a good number of companies have cut at least a portion of their sales staff, there are companies looking to expand their teams, which is great news for those sales reps that have been laid off.

As opposed to thinking of cutting back your sales team or putting all sales hires on hold, perhaps now is the time to be bold and look to the future.

While this may not be the year to expect record figures, if you’re fortunate enough to have the type of products or services that companies simply cannot do without, maybe now is the time to go for it and position yourself ahead of the competition when things go back to “normal”.

Here’s a great article from Harvard Business Review that explains how to re-focus your sales teams efforts now and when things go back to “normal”.

To be fair, there are some industries that simply may not survive no matter how many sales people they retain or hire. Fortunately, that’s not the case for all industries.

So, if you’re a company who are feeling the pressure to cut costs and hold off on hiring, really take the time to consider the impact a smaller sales team will have on your bottom line both now and in the future.

Sales are the critical piece to your successful future.

But how do you know you’re hiring the right person?  After all, every dollar spent is now more critical than ever. The answer is simple – contact a professional to help bring in the perfect candidate.

Rostie & Associates are those professionals.

At Rostie & Associates we invest time in understanding your organizations’ functions, your strategies for business success, your cultural environment, how to sell your organization to the candidate market, and associated success stories that differentiate your value proposition from competitors in the marketplace.

We provide a professional recruitment solution to a wide range of organizations in the United States, Canada and Internationally. Our clients range from the largest and most established firms to entrepreneurs on the cutting edge of technology.

Simply put, we’re dedicated to creating a perfect match between organizations and candidates.

Check out some of our hottest jobs!

If you’re an organization who is planning for a successful future by adding to your sales team, contact Rostie & Associates today.

We look forward to providing you the best sales representatives on the market!

 

How Will H1B Visa Changes Impact Your Team and Talent Acquisition?

How Will H1B Visa Changes Impact Your Team and Talent Acquisition?

How Will H1B Visa Changes Impact Your Team and Talent Acquisition?

In our line of business, geopolitics doesn’t usually factor into decisions. We find you the best possible candidate for the role, and ensure that they are a great fit for your company. No more, and no less.

However, given the recent news regarding our friends to the south, and their government’s recent decision to suspend several classes of visa, most notably, the H1B, our work becomes more relevant than ever.

With companies no longer able to access a global talent pool, competition for US talent in the United States is set to increase significantly, and competition for global talent will increasingly take place within Canada, due to Canada remaining open for skilled immigration.

Using high-level boutique recruiters dramatically increases your likelihood of hiring top talent. We know exactly who fits a given role, and we are the most qualified people to advise you on how to attract and keep your talent, as well as ensuring that they continue to perform.

When competition increases, experts become more and more important.

We know the people, and we know how to ensure that you are not getting “B-list” staff.

Staffing is one of the few truly zero-sum propositions out there. If you attract the best, your competitors, well, won’t. Your business wins, and your competitors won’t be competitors for very long.

We know both Canadian and US markets and talent, which means that we are extremely well positioned to deliver in both markets. If your company is based in the US, and has Canadian operations, we can ensure that you have a top American team as well as an excellent international team.

The USA restricting access to foreign workers doesn’t need to mean that your team will take a hit, but if you don’t consult with the experts, it likely will.

See our partner, The Rostie Group’s, response here. They’re your go to for all office space and corporate headquarters needs in Toronto.

For more information about making  Rostie & Associates your go-to recruiting agency, feel free to visit our website www.rostie.com or call toll-free 1-800-647-0780.

Working From Home is Hard Work

Working From Home is Hard Work

Though working from home (WFH) is not a new concept to many people – it’s a practice that has been gaining in popularity over the last number of years – however, many of us were given no choice but to work from home due to Covid-19 and we learned working from home is hard work.

I think it’s fair to say that most of us appreciate the opportunity our employers have offered to continue to earn a wage throughout this crisis. Many, like me, have come to prefer working from home, though it isn’t ideal for everyone.

Perhaps you are simply more extroverted and prefer to interact with other people or you may not have the space for a separate office.  My “office” is the corner of my living room but as it’s just me and Arthur (my cat) it works very well.

However, if you have family at home, having a desk in the corner may not be ideal.  You’re going to have to make more of an effort to concentrate no matter how supportive your family is!

And for others, while they may be able to get much of their work done from home, their job would be much easier in an office setting.

But, even those of us that have taken to WFH like ducks to water, there are days when it’s difficult to power through for eight hours.

Whether it’s from feeling under the weather or suffering from lack of sleep or just “one of those days”, there will be times when you find it difficult to stay focused.  And that’s okay. There’s many ways to break up your work day into chunks of time that will allow you to still get work done while relieving some of the pressure.  Because, let’s face it, our employers are entrusting us to work from home and that trust should not be abused.  I’m sure that your boss also has “one of those days” as well and would likely understand.

If you’re simply having trouble adjusting to WFH, here’s a great article from MindTools to get, and keep, you on track.

If you’re really into the swing of WFH but just having the odd rough patch, below are some of my suggestions along with some professional advice to give yourself a break but still get the work done.

Exercise:

I have found that when I’ve been restless it’s not usually the work getting to me, but lack of exercise.  Now, I’m certainly no gym rat and won’t even run to catch a bus, but even I know that going from the bed to the sofa to drink my morning tea then straight to my desk isn’t a good idea.  You may not be commuting to work but you still need to have a transition from “home” to “work”.

For me, it’s walking.  I try to get out every morning for a good walk.  I’ll be honest in that there are some days when the snooze button and I are best friends, but even if you can only manage a 20 minute walk, it makes a big difference.  I try and fit in another walk after work or dinner and ideally a quick one at lunch.  I’ve even begun incorporating some stretches into my workday.  And while I may be about as graceful as an elephant in a tutu, it helps!

Here’s an article from Readers.Com that details the benefits of stretching along with some specific stretches you can do at your desk.

Give yourself a mental break:

Sometimes it’s your mind that’s tired or frustrated and you need to give it a break.

If I’m feeling frazzled or frustrated, I like to make a cup of tea and go sit on the balcony for five or ten minutes – a backyard is awesome if you have one.  Otherwise just go to another room, as long as it’s away from your desk; but be sure to leave your cell phone, laptop, iPad or whatever behind.  (Take the tea, leave the cell phone, come on, Godfather, anyone?)

The point is to just sit, be quiet and let your mind wander.  To be honest, your brain will probably focus on work. But don’t grab hold of any of it, just let it flow and you may end up with a solution to a task or problem you’ve been struggling with – or just come back to your desk a little bit calmer which really is the goal.

Here’s a fantastic article from Medium.Com on how to give your brain a break.

Finding work that isn’t “work”:

Most of us have various aspects to our jobs, so maybe take some time to do something that is still work related and of value to your employer but not the core of your job; perhaps conducting research or writing a blog!

Proper eating habits OR “Are cookies a breakfast food”?

As you have probably surmised from my comments regarding exercise, I am not anyone’s idea of a “health nut”.  However, it is important to eat proper meals at reasonably proper times.

If you’re like me, making tea in the morning is challenging enough, don’t tell me to cook breakfast – it’s just not going to happen.  Perhaps brunch but isn’t that what restaurants are usually for?

However, even I can find something healthy in the morning – instant oatmeal, whole grain toast, or if that’s still too challenging try some fruit with a small piece of hard cheese or hard boiled egg.  You can boil up enough for a few days ahead – and if that’s not your thing you can buy them already hard boiled in little plastic pouches – go figure!

Eating regularly scheduled meals will help keep you on a proper work cycle.  Let’s face it, if you’re eating lunch at 3:00 in the afternoon while WFH, are you really going to be that productive for the rest of the day?  Unless you’re one of those people that normally eat later meals – though personally, I would never last that long – I’d be “hangry” by 1:30!

Anyway, I’m not going even going to attempt to provide nutritional advice – I’m someone that firmly believes potato chips are a food group – but decent eating habits will help you stay focused, and you don’t have to take my word for it.

Here’s some advice from Harvard Medical on foods to help you stay sharp

Just remember, we’ve all had to get used to WFH and if you have those days where you struggle to stay focused, there’s ways to make working from home, well, work!

Take Time to Enjoy the Little Things

Take Time to Enjoy the Little Things

This is your opportunity to take time to enjoy the little things.

Normally, my blogs focus on all that The Rostie Group and Rostie & Associates has to offer – and there’s a lot.

But today, I wanted to talk about something a little different; the importance of relaxing, especially during these difficult times.

As a recruiter I speak with a lot of people and most everyone makes the effort to deal with the day to day challenges that we’re facing and still manage to have a good chuckle about it – which is probably the best thing we can do.

However, you can frequently hear a bit of the stress or anxiety coming through.  We’re all worried about our families, our friends, and ourselves.

Even at the best of times, stress can really take a toll on our health and relationships and, unfortunately, just about every day we wake up wondering “what now”. Between COVID-19, racial injustice, and economic worries, the hits just keep on coming.

That’s why I believe it’s even more important than ever, when times are so tough, that we take a moment and breathe –  just let it all go for even a few minutes. Take time to enjoy the little things.

It doesn’t matter what it is that makes you relax or decompress, just find something that gives you a moment of peace.

It needn’t be extravagant; have a cup of tea, read a book, listen to music, or smell the flowers.

It may be a little thing, but it may be just what you need to help you get through the rest of your day.

For myself, a cup of tea, soothing music, a good book and my cat always make my day.  And I’ve been getting out everyday for a walk.  I take the side streets where it’s quieter and just enjoy the beautiful weather.

These folks certainly agree with me about pets and if you’re also a fan of our four-footed friends you may enjoy this article.

I wanted to find some advice from better minds than mine and I think these articles can help.  I hope you find them to be of interest.

This article from Natural Mindfulness explains the benefits of walking in nature – even if you can’t get to a truly natural setting, walk the side streets and smell the roses!

Here’s a great article from the University of Minnesota about how reading can relax you and lower your heart rate.

And, of course, the benefits of music are well known and documented – “music to soothe a savage beast”.

Regardless of where you find your Zen, try to find a little bit of it every day – it really makes a difference.

Wishing all the best to you and yours – and stay safe out there!

 

– Pamela Inglis, Manager Recruiting/Senior Consultant, Rostie & Associates Inc.

Hiring: The Landscape Has Changed, But the Song Remains the Same

Well it’s officially official—the world has turned upside down.

What was white a month ago is now black, square, round, inside, outside, well, you get my drift.  This is (for the foreseeable future) the new normal.

In terms of Recruitment/Hiring/ Interviewing, one is left to wonder about the vast impact on this whole process.

Let’s look at the “interview process”.

“The interview process is also changing, going from in-person to video platforms like Zoom. Face-to-face interviews don’t exist anymore, and everybody’s fine with video interviews,” says Arran Stewart, co founder and chief visionary officer for the automated job-matching site Job.com.

So you’ve ACED your Video interview! Congrats!

As much as our work habits have changed, the employer must also adapt the terms of employment offered to new employees. In addition to standard salary and benefits, they should consider adding additional provisions relevant to our current situation.

Offer a paid subscription to a new wellness app, or complimentary meal/grocery delivery services; these offerings not only make a person feel valued; they are a constant reminder that they are part of a team and a company that cares for them.

This is critical at this time as they don’t have the luxury of natural team-building that comes when people come into the office daily. These little gems when they first join the team let new employees know they are valued and appreciated and improve employee attraction and retention metrics.

You must also keep the social aspect of work alive by arranging things like virtual lunches or happy hour, where food is on the company (it’s difficult to coordinate timely delivery so allow employees to claim back on expenses). This builds a break into the workday and gives people a chance to decompress, socialize and break the monotony and isolation inherent to working at home.

You should insist that your workers take part in this to make sure they feel included and most of all, keep a routine.

Although the landscape of the interview process has vastly changed, and the added benefits that employers should consider when acquiring a new client now differ, the fact remains, hiring new top talent is going no where.

For more information about the services offered at Rostie & Associates, feel free to visit our website www.rostie.com or call us toll-free 1-800-647-0780.

We look forward to finding your your next hire!

Holiday Trivia @ The Rostie Group

Thank you to everyone who joined on Friday, December 14th for our Holiday Trivia event! A great time and a lot of laughs were had.

Take a look at the gallery of photos below for the event.

Our next Holiday event is our Annual Holiday Breakfast on Tuesday, December 18th starting at 8 am. Don’t miss it!

What do I Want to Be when I Grow Up?

Crossroads of Work

NHL player, Movie Star, Actor, Fireman, Astronaut – all good choices and we’ve all probably wanted to be one or the other at some point in our lives. The little girl in me still thinks I could be aballerina!

Sadly though, we need to grow up (or at least get older) and have to make real-life decisions. As a recruiter, I meet and speak with a lot of people – I mean a lot – and over and over again I’ll have candidates applying for a position for which they have no educational background. The reason they’re applying, of course, is that they cannot find work in their chosen field.

A great (or bad) example of this is teachers. I have received so many calls from candidates with degrees/diplomas in education that are desperately looking for any kind of work – and according to an article in the Globe and Mail, June 2017, their odds are not going to improve for some time.

Not to say teaching isn’t a worthy goal, I still have some teacher heroes that I remember, but when you’re planning your courses in college or university, you need to do your homework (pun intended)…and find out if there are going to be jobs available.

You really need to spend your life working at something you love – or at least don’t hate! – so really give it some thought. Do you detest math and need a calculator to add 2 + 2? Well, perhaps accounting isn’t for you. Maybe you love to draw but don’t relish being a starving artist? Graphic design? Whatever your interests and strengths there are so many options out there but you may need to think outside the box.

Greater minds than mine have created a number of great articles sharing their insights on what the job market will look like over the coming years.

Here are a few to get you started:

10 Job Skills You’ll Need in 2020

7 Critical Skills for the Jobs of the Future

These Are the Skills of the Future, According to 39 Industry Experts

Elon Musk to the Young and Ambitious: Skills Matter More Than Degrees

Bill Gates: These Skills Will Be Most In-Demand In The Job Market Of The Future

Apple CEO Tim Cook visits Canada for the first time

Just make sure that when you ARE planning your future, do some research on the leaders in your chosen field. They have arrived at their position for a reason.

by: Pam Inglis

The Oxford Way

Back in September 2017, Oxford Properties conducted a customer satisfaction and loyalty survey. Many clients took the time to let Oxford know whether they were meeting or exceeding service expectations. To celebrate the fantastic results Oxford have created a visual representation of this commitment via “The Oxford Way” video:

We love being part of WaterPark Place!

Here’s some events they’ve held in the building over the past year:

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Click here for more information on how you can become part of the Oxford community.