Communication Skills

The Value of Communication Skills

There are many ways that a workplace can be disconnected, leading to inefficiency. A business that tends to overlook the importance of communication in the workplace is most likely unsuccessful. In order to maintain a stable work environment, coworkers must communicate effectively! This means that those who cannot function as a part of a team will prove detrimental. This skill is especially important nowadays where technology consumes most of our time in the office. Social skills continue to be taken for granted as we find less need for them; however, this should be enough to want to enhance this decreasingly prominent ability.

Listening

Listening skills are potentially the hardest to come by in terms of communication skills. This skill requires one to allow another to speak without interruption. Also, while they are speaking, be sure to genuinely pay attention to what they are saying. Do not think of what you are going to say when they are done. This distracts you from getting all of the information from what they said. If you’re lucky, you may be able to catch the gist of what they are saying.

Confidence

Another skill that is hard to come by is confidence when speaking. There is a fine line between confidence and condescension. You must be comfortable with who you are and project that confidence onto others. Do not brag, but do not self-deprecate. A confident person will have little to no problem communicating with others. Confidence typically comes from a lack of concern towards if others do not agree with their character. This skill is very beneficial, as you must be able to do things that make you uncomfortable if you wish to develop as an employee.

Legitimate confidence brings with it a confident tone. A confident tone is simply a means of suggesting that you are sure of yourself and you are a reliable and capable worker. Once more, avoid sounding arrogant. It is one thing to be confident in what you’re saying if you are sure you are correct. It is another thing to ensure others you are right when you are unsure. This is simply stubbornness rather than intelligence. Arrogant people are not particularly smiled upon and tend to create conflict in the workplace.

Kindness-getting along with others

Many workplaces may experience some form of conflict between two or more employees. This needless rivalry will lead to an array of internal problems. This will do nothing but hinder efficiency in the workplace. Therefore, kindness is a skill that an employee must have if they wish to maintain their success as an employee, or else reap the consequences

It is important to note that remaining friendly, even on days that are not going too well, is a skill that employees must learn to have if they wish to grow. Just because your day is rough, it does not mean you can take it out on others. Think about it this way: everyone has bad days. What makes you special that you are allowed to take it out on others, while they keep it to themselves, or at least outside of the workplace? This will have people thinking about you in a negative fashion. You will be recognized as a negative person who always complains. Being isolated like this cannot lead to anything beneficial for the business.

Feedback-back and forth communication

It is important that after listening to someone, you provide your input to the conversation. For example, if someone tells you that there is something troubling them. You can either offer a solution, or at least try and come up with something else that may suffice. This way they will know that you were listening. Not only that, they will know that you genuinely care about what they are saying.

These feelings will reciprocate; therefore, they will then respect what you have to say as well. If all you offer to the conversation is “yeah” or “uh-huh”, then you will seem distracted and not actually paying attention. Contributing to the conversation shows respect and a want to better the business.

 

If you’re ready to test out your communication skill on a new position, take a look at our available jobs and contact us today! 

Still Working out of a Fishbowl?

Fishbowl

Here at The Rostie Group, we prefer to look at our fishbowls, not work out of them.

It’s just a basic question of space. Small offices with tiny chairs and glass walls. Everyone looks at you, everyone watches… and judges…

Well, maybe not judge. But while other office providers’ glass walls look good in brochures and website images, the reality of it is much different. It’s not comfortable to sit in open view. Especially if you have confidential material open.

With The Rostie Group, you don’t have to be watched like a fish.

And if you’d like to see our fish tank – with fish that don’t mind being on display – head on over to our instagram to see more pictures and videos!

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The Office Industry is Changing

Office Industry

Okay, so when is the office industry not changing? This may be a general statement in the world of ever-growing technology and real estate pricing. But, the business centre in a conventional sense is becoming very hard to define.

What is your work environment like? Are you a start up or do you have 40 employees? Do you primarily work at the same desk or find yourself always on the go?
In the past, there have been clear cut destinations that business owners have found themselves drawn to, based on a multitude of criteria. For example, finance companies worked in structured environments with rows of cubicles surrounded by water coolers; graphic designers worked at large communal tables in brick and beam buildings that formerly hosted industrial assembly lines.

They didn’t mix.

But what if these companies could find themselves rubbing shoulders with each other? Could a world filled with both left and right brain thinkers possibly get along together?

The shared office space industry certainly thinks so, and companies are beginning to prove them right.

With industry giants such as Regus & WeWork competing at either ends of the shared office space spectrum, we find numerous office providers who are starting to position themselves somewhere in between – with no clear cut definition of their target market.

A once relatively unknown industry is now being considered by multibillion dollar per-year companies, as it presents a cost-cutting method to operate their businesses with a strict fiscal bottom line in mind.

Once considered feared competitors to be reckoned with, the global recognition and media attention that these industry giants are garnering actually benefits the smaller shared office space providers.

How, you ask, can small businesses benefit from the ever growing giants within an industry?

I pose this question to you – have you ever had a pizza from Domino’s? You know the price, the quality, the speed of delivery, the shape, size, and consistency, but you’re never wowed by the end result. It is a quick alternative that hides itself behind flashy marketing and a cell phone app. They don’t know you, the customer. They don’t know the specifics of your order (unless you tell them, time after time). They are a generic food factory servicing the masses, without the ability to cater to each of their clients’ immediate needs specifically.

Now, have you ever eaten at your local pizzeria, owned and operated by a family in your very own neighbourhood? These are the same people that know you by name, face and voice. They know that you live on the same street and know that you don’t like too many black olives. They may even be charitable enough to sponsor your child’s soccer team, or better yet, allow you to pay them back next time when you find you’re short on cash. At the end of the day, they’re friends.

The point, very simply, is that people like to pay for a service that is specific to their likes, wants and needs. Sometimes choosing the largest company in the industry is not the best way to proceed.
This is where privately owned business centres secure their slice within the industry (pun absolutely intended). It is very common to have business owners move to these smaller outfits after stints with large corporations. They do this because they are unhappy with the giant’s inability to cater their services to the specific requirements of each company’s business practice.

So, I challenge you to consider all elements of this ever-changing industry when selecting your next office space provider. Whether you’re a financial giant or a start up app developer, why go with Domino’s when you can choose an experience that is fundamentally yours?

Like they say, you never know who you’re going to meet.

Click here for more information about available Office Space at The Rostie Group.

Have you seen our Reservation Portal?

Here at the Rostie Group, we’re always looking to improve your experience. To that end, we have been working on something that is a long time coming.

A major updated to our reservation portal has made it better than ever before!

We have focused on eliminating the tiresome negotiation process of booking meeting rooms and streamlining the process to be as smooth as possible for our users.

As you can see below, the Rostie Group’s booking portal lets you see all of our available rooms as you book them.

If you’ve booked with us before, you can easily rebook meetings with a single click! This allows your layout, catering and other requests to remain the same as the last time you booked.

Whether you are using desktop, tablet or your phone we wanted you to have the best experience, so we redesigned the layout to be mobile ready no matter what screen you’re on.


If you are a new user, you’ll see how easy it is to view the catering menu and choose an option suited to your needs. Depending on the room size, you will also be able to view the meeting rooms various custom layouts and choose one that best fits your meeting requirements.

Delicious Catering

We understand that getting used to any new piece of software can be challenging. Not to worry, we will soon have an online tutorial added to our website to guide you through it and show just how easy it is!

Don’t forget- we don’t just offer Meeting Rooms! Check out our diversified Virtual Offices Packages and start your plan today.

What are you waiting for? Click here to go see the new Portal right now!

Why you need to Lease your Toronto Office Today

Lease Toronto Office

If you want to do business in Canada, there’s no better option than an Office Lease in Toronto. Home to most of Canada’s business population, this vibrant city’s economy is the largest of any city in the country. All of Canada’s largest industries are headquartered here- everything from mining to law, accounting to construction. In order to adequately approach the Toronto market, an office is essential. A prestigious Bay Street address is even more essential- show your clients that you’re not running a fly-by-night operation by starting a Toronto office lease with the Rostie Group. All of the Rostie Group’s Toronto office leases include:

  • Mail Service
  • Phone Service
  • Live Reception Service
  • 24/7 Access
  • Bay Street Address
  • Full Access to Kitchen and Amenities
  • 16 Hours of free Small Boardroom access
  • Rostie Group membership allowing you to book your own meeting room time
  • Wi-Fi
  • Customizable Offices
  • Access to Gym Membership at reduced rate
  • On-site Technical support
  • Invitation to all Social Events being held on the floor
  • 30% discount on all large boardroom meeting space prices
  • Access to Union Station from via the PATH
  • Complimentary Coffee

All of these services are included- that means that when you start a Toronto office lease at the Rostie Group, all you need to bring is yourself, and your computer. We take care of literally everything else- so you can get your business in Toronto up and running in no time at all. You need to ensure that your business gives off the best possible impression to your clients, and if you want your business to be successful, well, why would you waste time dealing with admin, reception and organizing mail? All of those services that we provide save you the time it would take to do it yourself, and save you the cost of hiring several full-time staff.

So why wait? Lease one of The Rostie Group’s Toronto Offices today.

Serviced Offices & Why you Need them.

Serviced Office

Unlike a Serviced Office, the traditional model of renting your office can be tricky business. 3-5 year terms are the norm and you can’t get out of it easily if you need to. Not to mention, you’ll need to install communication systems, need to furnish your office and build your brand in your area.

Serviced Offices take all of these barriers that you’ll encounter and eliminates them, but you may have overlooked them in the past. Their monthly rental fees are higher, but they carry many benefits that a traditional office model does not.

Flexible short term lease agreements

Office renters, according to Skyline Offices, are looking for shorter term rentals. Offices are rented out on a rolling basis, meaning you pay at the end of every month, meaning that you pay only for the facilities that you have used. The costs of a serviced office may be higher, but you get far more services and facilities for your money and you have flexibility in case your business doesn’t work out. In addition to the physical space you are renting, services and facilities such as copiers, meeting rooms and even staff are available as and when you need them. Meeting rooms can even be booked by the hour for when you need them, rather than paying for facilities which do not get used.

No downtime when moving in

When you rent your own premises, there is a long set up period with installation and decoration. In a serviced office, you bypass this setup period and you can move straight into an office which is already prepared for you. You are ready to start operating from day one.

Maintenance of your serviced office

So who cleans your office when you rent your own premises? According to BSRIA, the average cost for maintenance was roughly £14 per square metre in 2008. In a serviced office, the cleaning and maintenance are included in your monthly cost. You won’t need to worry about allotting extra funds for cleaning, you can re-invest them back into your business.

Staffing

Renting your own premises comes with the extra cost of staffing it. You’ll need a receptionist, technical staff, janitorial staff, etc. A serviced office strives to have the best staff and technology to ensure that their facilities are maintained to the highest quality at all times.

So before you sign for that lease, consider all your options. Is it really the best fit for you? You may just find that a serviced office like we have here at the Rostie Group fits all of your needs.

Why you should Rent your Meeting Space

Meeting Space Rent

It’s a fact of life (or a fact of business) that you’ll eventually have to have meetings. One-on-One, group meetings, team meetings, etc. You name them, they’ll have to meet at some point. Have you considered renting that meeting space?

So when you’re finding a space for those meetings to occur, it is often a corner of the office somewhere, where everyone has to bring their chairs and scoot over. Just making what might already be an uncomfortable space, even more so.

Maybe you’re one of the lucky ones that has their own proper meeting space. But of course, owning space is very different from renting it.

For one, you have to maintain it. It can be costly to maintain a meeting room up to standard. Of course when it’s just your team, a little mess can be expected; some markers laying around, a used whiteboard, some leftover snacks.

But then if you want to bring a new client into that space, you’ll have to make sure it’s all clean and tidy. And your staff, as great as they may be, are busy making sure the business runs. They don’t have time to clean up every speck of dirt. Which then means you need to hire a cleaning crew, or extend the current crew’s service into the meeting room. But that brings potential reservations over confidential information…

And that isn’t even mentioning the cost of maintenance. What if the chairs break? Or the meeting table is damaged? The TV on the wall starts displaying static?

It’s just a whole cycle of never ending issues.

And of course, think about the opportunity cost. Space is expensive, especially in large cities. You already pay a significant amount for rent, and having enough space for your employees to actually do their job, do you really want to have to worry about paying rent for a room that will be sitting empty most of the time?

Unless your meeting space is doubling as your break room (which it really shouldn’t be), then it’s actual wasted space, and wasted money.

For those who are looking to cut some costs on their rent, and have a top notch, clean, and well stocked room, you should consider renting your meeting space from The Rostie Group. Free Wi-Fi, full technical support, videoconferencing, and delicious catering are all available.

What do I Want to Be when I Grow Up?

Crossroads of Work

NHL player, Movie Star, Actor, Fireman, Astronaut – all good choices and we’ve all probably wanted to be one or the other at some point in our lives. The little girl in me still thinks I could be aballerina!

Sadly though, we need to grow up (or at least get older) and have to make real-life decisions. As a recruiter, I meet and speak with a lot of people – I mean a lot – and over and over again I’ll have candidates applying for a position for which they have no educational background. The reason they’re applying, of course, is that they cannot find work in their chosen field.

A great (or bad) example of this is teachers. I have received so many calls from candidates with degrees/diplomas in education that are desperately looking for any kind of work – and according to an article in the Globe and Mail, June 2017, their odds are not going to improve for some time.

Not to say teaching isn’t a worthy goal, I still have some teacher heroes that I remember, but when you’re planning your courses in college or university, you need to do your homework (pun intended)…and find out if there are going to be jobs available.

You really need to spend your life working at something you love – or at least don’t hate! – so really give it some thought. Do you detest math and need a calculator to add 2 + 2? Well, perhaps accounting isn’t for you. Maybe you love to draw but don’t relish being a starving artist? Graphic design? Whatever your interests and strengths there are so many options out there but you may need to think outside the box.

Greater minds than mine have created a number of great articles sharing their insights on what the job market will look like over the coming years.

Here are a few to get you started:

10 Job Skills You’ll Need in 2020

7 Critical Skills for the Jobs of the Future

These Are the Skills of the Future, According to 39 Industry Experts

Elon Musk to the Young and Ambitious: Skills Matter More Than Degrees

Bill Gates: These Skills Will Be Most In-Demand In The Job Market Of The Future

Apple CEO Tim Cook visits Canada for the first time

Just make sure that when you ARE planning your future, do some research on the leaders in your chosen field. They have arrived at their position for a reason.

by: Pam Inglis

The May Scoop is Out!

Enjoy this month’s Scoop and learn about exciting events happening around Toronto’s Waterfront. If you would like to advertise in our growing newsletter we are always happy to showcase local companies and community partners. For more information on advertising, email marketing@rostiegroup.com

And you can download a PDF version here