Facilitating Meetings With Ease –
Toronto: October 21-22, 2015
We’re all spending so much time in meetings and are being asked to achieve crucial goals that meeting process facilitation is fast becoming a core competency for anyone who’s on a team, leads a task force, heads up a committee or manages a department. Whether you’re new to facilitation or have years of experience, this workshop provides a unique opportunity to enhance your mastery of any group situation.
Learn essential skills from certified, veteran trainers who have taught meeting facilitation skills for years. Experience a dynamic and totally interactive learning environment.
The Learning Opportunity:
- Core values, principles, and behaviors of meeting facilitation
- Work with powerful process tools and techniques
- Develop your confidence in handling resistance and dysfunctional behaviors
- Receive personal feedback and coaching • Practice new tools in a safe learning environment
Who Should Attend:
- Project managers – earn PDUs!
- Six Sigma and Lean Professionals
- Managers of any level who run meetings
- Internal Consultants
- Professionals who need to increase buy-in and decrease resistance in group settings
- Team Leaders
- Business Analysts Participants earn fourteen Professional Development Units through the Project Management Institute upon course completion.
Facilitation First has been a Registered Education Provider since 2006 and our current Provider rating is 92.39% (average rating for all providers is 85.61%).
Workshop Agenda
Module One – Introduction to Facilitation Roles & Beliefs of a Facilitator Partner Interview: The Five Core Practices Distinguishing Process and Content Leadership Norming Lecturette and Exercise Giving and Receiving Feedback
Module Two – Decision-Making Moving on Up! Exercise The Decision-Making Roadmap Converging and Diverging Tools and Exercises Overview of Consensus-Building Testing for Agreement How Neutral do Facilitators have to be?
Module Three – Meeting Management The Fundamentals of Meeting Management Exit Survey Review and Exercise Case Study: “Meeting in Overtime”
Module Four – Managing Conflict Healthy Debates versus Dysfunctional Arguments Conflict Management Tips The Language of Intervention and Exercises Q&A, Evaluations, Wrap-up
Facilitating Meetings With Ease
Workshop Outcomes
Module One: Introduction to Facilitation
- Understanding the importance of ‘facilitation’ as a key leadership core competency within the context of running effective meetings and managing diverse groups
- Getting clarity as to the role and beliefs of the facilitator in the context of creating powerful meetings
- Experiencing the power of pairs and how to minimize group resistance through the use of the ‘buy-in frame’
- Learning the 5 core facilitation practices and how to use these to gain group alignment
- Understanding the importance of ‘process’ versus ‘content’ as the foundation for understanding dialogue
- Reviewing how to initiate and maintain a facilitation
- The importance of defining ‘purpose’ and ‘process’ in creating the meeting context
- Exploring the use of norms in helping groups understand interpersonal and task related expectations
Module Two: Introduction to Group Decision-Making
- Experiencing criteria based decision grids – a more sophisticated approach to prioritization versus ‘pros and cons’
- Understanding the five most used decision-making options: from ‘delegation’ to ‘consensus building’
- Learning how to choose and facilitate the right decisionmaking option
- Practice using methods for giving and receiving peer feedback
Module Three: Introduction to Meeting Management
- Learning how to apply the learning immediately to relevant work situations
- Understanding the parameters of facilitator neutrality
- Developing knowledge on the nine basic fundamental elements of running effective meetings
- Practicing how to develop a process design for a ‘planned’ intervention
- Using exit surveys as a methodology for making group and/or meeting improvements
Module Four: Introduction to Group Conflict Management
- Distinguishing immediate vs. planned interventions and when either is required
- Reviewing proactive techniques to handle common types of meeting conflict
- Practice using the three-step language of intervention model in dealing with common blocks during meetings
For almost 20 years, Facilitation First has been top of mind for those seeking training in process facilitation. Our Facilitating with Ease workshop has been honed by Ingrid Bens, author of the national bestselling books ‘Facilitating with Ease and ‘Facilitation at a Glance!’. With thousands of participants rating the course an average 4.5 out of 5, we provide an experiential workshop process that equips learners with simple yet powerful tools that they can apply in their next meeting. What You’ll Receive You leave our workshop with the tools you need to combat wasted meeting resources.
You get access to online customizable templates, a textbook filled with meeting designs and intervention techniques, and the personal feedback and coaching from participants and the trainer. Our certified trainers are ‘facilitators first,’ who bring this real-world experience to the classroom.
Register Today!
| http://www.facilitationfirst.com |
call 416-465-9494 or email us at info@facilitationfirst.com
Dates: October 21-22, 2015 Times: 8:30 am – 5:00 pm
Location: The Rostie Group, 20 Bay Street, WaterPark Place, Suite 1100, Toronto, ON
Trainer: Kevin Quinn
Fee: $1,100 + HST ask about our discounts
What Some of our Clients Are Saying…
“Kevin was phenomenal. A true facilitation guru. Felt at ease and learned a lot of practical tools.” Cathy Katrib-Reyes, Project Coordinator, CBC
“This workshop was a carefully perfected blend of content, process and opportunities to practice in a safe and supportive environment that encouraged risk taking and reflection. Top shelf!” Monica Wand, Vice Principal, York Region District School Board
“This training shocked, amazed and inspired me. After just two days, I feel equipped to bring operational improvements to my organization.” Joe Crampton, VP Product, BPS Resolver
About Your Trainer: Kevin Quinn
Meet the meeting doctor. We all know that an innovative facilitation process can make the difference between a dysfunctional work group and a high performing team. Kevin models and teaches leaders how to design and facilitate meetings to get the best results from individuals and groups. Kevin provides expert meeting facilitation, especially as a teacher or troubleshooter of these skills. His expertise includes teaching people on how to deal with difficult stakeholders, how to negotiate to get results and how to use creative problem solving with individuals & teams. He has mentored and taught business and thought leaders in the public and private sector in North America and the UK. Every year he runs an adventure leadership school in Canada’s subarctic, teaching leadership in an environment where the decisions you make are a matter of life and death. Kevin combines academic achievement with practical experience as a project manager and general manager in large public and private organizations. Kevin has helped a wide range of business partners to navigate organizational challenges and improve their business results. He is the instructor of record at the City of Toronto’s leadership development program and the Schulich School of Business Health Administration MBA program. He teaches extensively in the health care, banking and municipal government sectors.
www.facilitationfirst.com
info@facilitationfirst.com
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