The Value of Communication Skills
There are many ways that a workplace can be disconnected, leading to inefficiency. A business that tends to overlook the importance of communication in the workplace is most likely unsuccessful. In order to maintain a stable work environment, coworkers must communicate effectively! This means that those who cannot function as a part of a team will prove detrimental. This skill is especially important nowadays where technology consumes most of our time in the office. Social skills continue to be taken for granted as we find less need for them; however, this should be enough to want to enhance this decreasingly prominent ability.
Listening skills are potentially the hardest to come by in terms of communication skills. This skill requires one to allow another to speak without interruption. Also, while they are speaking, be sure to genuinely pay attention to what they are saying. Do not think of what you are going to say when they are done. This distracts you from getting all of the information from what they said. If you’re lucky, you may be able to catch the gist of what they are saying.
Another skill that is hard to come by is confidence when speaking. There is a fine line between confidence and condescension. You must be comfortable with who you are and project that confidence onto others. Do not brag, but do not self-deprecate. A confident person will have little to no problem communicating with others. Confidence typically comes from a lack of concern towards if others do not agree with their character. This skill is very beneficial, as you must be able to do things that make you uncomfortable if you wish to develop as an employee.
Legitimate confidence brings with it a confident tone. A confident tone is simply a means of suggesting that you are sure of yourself and you are a reliable and capable worker. Once more, avoid sounding arrogant. It is one thing to be confident in what you’re saying if you are sure you are correct. It is another thing to ensure others you are right when you are unsure. This is simply stubbornness rather than intelligence. Arrogant people are not particularly smiled upon and tend to create conflict in the workplace.
Kindness-getting along with others
Many workplaces may experience some form of conflict between two or more employees. This needless rivalry will lead to an array of internal problems. This will do nothing but hinder efficiency in the workplace. Therefore, kindness is a skill that an employee must have if they wish to maintain their success as an employee, or else reap the consequences
It is important to note that remaining friendly, even on days that are not going too well, is a skill that employees must learn to have if they wish to grow. Just because your day is rough, it does not mean you can take it out on others. Think about it this way: everyone has bad days. What makes you special that you are allowed to take it out on others, while they keep it to themselves, or at least outside of the workplace? This will have people thinking about you in a negative fashion. You will be recognized as a negative person who always complains. Being isolated like this cannot lead to anything beneficial for the business.
Feedback-back and forth communication
It is important that after listening to someone, you provide your input to the conversation. For example, if someone tells you that there is something troubling them. You can either offer a solution, or at least try and come up with something else that may suffice. This way they will know that you were listening. Not only that, they will know that you genuinely care about what they are saying.
These feelings will reciprocate; therefore, they will then respect what you have to say as well. If all you offer to the conversation is “yeah” or “uh-huh”, then you will seem distracted and not actually paying attention. Contributing to the conversation shows respect and a want to better the business.
If you’re ready to test out your communication skill on a new position, take a look at our available jobs and contact us today!