Customer Service Representative, Toronto, ON

About us: The Rostie Group is a flexible office provider and event venue located in Toronto’s waterfront neighbourhood. We provide full service executive offices, flexible workspace, virtual offices, meeting and training rooms, as well as hybrid meetings.

At this time, we are seeking a Customer Service Representative to join our growing team.

This role’s duties will include but are not limited to:


Client services:

  • Front Desk - be the first points of contact for new and existing clients
  • Assist with other duties around our office spaces - i.e. printing, sending out couriers, answering phone calls
  • Organizing, sorting, receiving, and sending out our clients’ mail
  • Welcome our clients’ guests
  • Ensure our administrative services are carried out - ordering office supplies and maintaining relationships with vendors
  • Reserving our meeting rooms for our clients

  • Social Event Coordination:

  • Work with our team to plan periodic community-building social events and on-site client activations
  • Collaborate with our team to come up with new ideas for community events

  • We’re looking for someone who:

  • Has outstanding communication skills, both written and oral
  • Has experience holding a front desk/receptionist position
  • Is well organized, detail-oriented, able to plan ahead, and can get ahead of potential issues before they become issues
  • Has a team-player attitude
  • Has an outgoing personality
  • Eager to learn new skills
  • Has experience with technology
  • This position requires flexible hours, as starting times will vary.

    We’re offering:

  • Competitive salary
  • Great benefits
  • Flexible Schedule
  • Two weeks’ vacation per year
  • Wellness package, including gym membership and quarterly “no questions asked” wellness days
  • Opportunities for growth and training
  • Candidates must be accessible to Toronto's downtown core for earlier start times as needed.

    To apply for this position, please forward your resume to: rostie@rostie.com


    Please contact Rostie & Associates for more details at Rostie@rostie.com Ref: Rostie Job ID# 3387